Privacy Policy
Bravo Tree Company, LLC
Bravo Tree Company, LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of personal information:
- Name
- Phone number
- Email address
- Mailing address
- Service address (if different)
- Any information you provide through contact forms, quote requests, or communication with us
We may also collect non-personal information such as browser type, IP address, and website usage data to improve our website.
2. How We Use Your Information
We use your personal information to:
- Respond to inquiries and provide customer support
- Schedule and provide tree services
- Send estimates, invoices, and service updates
- Communicate via phone, email, or SMS (with your consent)
- Improve our website and services
- Maintain business records
3. SMS Communication
If you opt in to receive SMS messages from Bravo Tree Company, LLC:
- Message and data rates may apply
- You can opt out at any time by replying “STOP”
- Message frequency may vary
SMS consent is not shared with third parties or affiliates.
4. Sharing of Personal Information
We do not sell, rent, or trade your personal information.
We may share your information only in the following situations:
- With trusted service providers who help operate our business (e.g., scheduling or payment systems), and only as necessary
- When required by law or to protect our legal rights
All third-party partners are required to keep your information secure and confidential.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Choices
You have the right to:
- Request access to the personal information we have about you
- Request corrections or updates
- Request deletion of your personal information (where applicable)
- Opt out of communications at any time
To make a request, contact us using the information below.
7. Cookies and Tracking
Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You can adjust your browser settings to refuse cookies if you prefer.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Bravo Tree Company, LLC
931-683-TREE
[email protected]